Nancy Roberts
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When Likability Isn’t Enough: A Real Story About Cultural Fit in Hiring

When Likability Isn’t Enough: A Real Story About Cultural Fit in Hiring

We’ve all had that moment in an interview – the candidate is warm, engaging, and genuinely likable. Your instinct says, “She’s the one.” That’s exactly what happened with one of our clients hiring for an Office Manager role. The candidate had a high I/S behavioral...
Hiring Assessments in Action: How One Sales Role Exposed the Cost of Ignoring the Data

Hiring Assessments in Action: How One Sales Role Exposed the Cost of Ignoring the Data

Even experienced hiring managers can get blindsided. In one recent case, a client was hiring for a sales role. The candidate came highly recommended. His interview went well. His references were solid. He said he wanted the job. But within weeks of being hired, things...
Are you working with and managing different generations? Read on to learn what NOT to do…

Are you working with and managing different generations? Read on to learn what NOT to do…

I got in “trouble” yesterday because I referred to a group of our younger staff as “millennials”. I wasn’t saying anything derogatory to them, rather asking the question, what do they want from their work? Apparently, I misspoke and don’t know if I’m confused or just...
Do you need to hire, engage and retain younger workers?  Here’s what you need to know…

Do you need to hire, engage and retain younger workers? Here’s what you need to know…

Since younger generations are never going away (and more and more are coming all the time), it’s time to take action (Get off your ass-ets) to find out what those of the younger generation really want from their work and how to reward them for what they are motivated...

Do you need to hire, engage and retain younger workers? Here are some strategies that can help…

While we may wish that the younger generation would change, there is only one thing we can control: How we interact with them. So if hiring and retaining younger workers is a part of your overall strategy (and it better be!), there are a few steps we can take to...

Is GenZ really different than the other generations? The answer may surprise you.

Recently, several companies reached out to me for generational training, namely, how their managers can better engage and retain the new, younger workforce. Some wanted specific skills and word tracks that would work with younger people, others wanted more of a...
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