Succession planning in family businesses is never simple.Parents dream. Children inherit expectations. And somewhere in the middle sits the reality of what drives job satisfaction and fulfillment. This is the story of a father, a daughter, and the discovery that...
Letting someone go is never easy. Especially when the person is well-liked, deeply caring, and believes they’re doing the right thing. This is the story of how one company faced that challenge — and how a TriMetrix assessment revealed why the misalignment could not be...
Some hires simply click. When Kelly first came through our client’s hiring process, our feedback was immediate: “This one looks like she would be a rockstar customer support person.” Polished, kind, and thoughtful in her responses, she had the presence you...
Hiring isn’t just about what people can do. It’s about what they’re driven to do. This case highlights what happens when a candidate’s skills and style look right on the surface, but the motivators underneath tell a different story. The Interview...
Hiring decisions aren’t just made in the interview.Sometimes, they’re made in the moments after — when the true behavior starts to emerge. This case? A textbook example. The Interview The candidate was polished and prepared.She impressed in the interview,...
A TriMetrix Tale of Team Misalignment, Emotional Bias, and Hard Truths From the outside, JT looked like a high-potential leader. She was smart. Detail-oriented. Experienced in finance. She even described herself as “passionate about teaching others how to make better...
