A long-time client reached out with that familiar, pre-review dread — the feeling leaders get when they know the conversation might drift into territory they can’t budget for, can’t justify, and can’t wiggle out of without disappointing someone important. The client...
My husband and I met at a TriMetrix training.I know – it sounds too ironic – but it’s true. Back in 2013, both of us were sitting in a TTI class learning how to debrief the TriMetrixHD – the very model that would one day reveal our supposed “incompatibility.”We didn’t...
Hiring a General Manager should have solved problems — not created new ones. Yet this fourth-generation, family-owned company learned the hard way that when culture and motivators collide, even a résumé full of wins can turn into a costly mismatch. The Search My...
The Situation When I first sat down with the owners of a family-owned commercial refrigeration company, they were at a crossroads. The husband-and-wife team was ready to retire, but they didn’t have anyone in place to carry the business forward. They had great people...
The Sales Candidate Who Seemed Like a Sure Thing Every hiring manager has had that moment: the candidate walks in and immediately fits the mental picture. The handshake, the confidence, the energy. That was this candidate. He was a sales consultant (and owned his own...
